Ecommerce BPO Product Trainer - Cebu City (onsite)
Added 4 days agoAbout the job: Trainer - Ecommerce (Cebu) | Onsite\n\nNature Of the Account: Ecommerce\n\nStart Date: ASAP\n\nType of Support: Voice\n\nWork Arrangement: 100% Onsite (Cebu)\n\nShift Schedule | Rest Days: 24x7\n\nEducational Requirement:\n\nFinished at least 2 years in college without back subject/s\n\nWork Experience:\n\nMinimum 1 year experience as a trainer\nPreferred: Retail background, but can be a trainer for any customer service accounts\nGood communication skills\n\nResponsibilities:\n\nTraining Needs Assessment: Identify skill gaps and training requirements through surveys, interviews, and performance analysis.\nCurriculum Development: Design and develop training programs, including materials, presentations, and online resources, tailored to different departments and skill levels.\nTraining Delivery: Conduct training sessions, workshops, and seminars using various methods like lectures, interactive activities, and simulations.\nEvaluation and Improvement: Assess the effectiveness of training programs through assessments, feedback, and performance metrics, and make necessary adjustments.