Strategic Business Development Representative
Strategic pipeline development and account research to drive growth across Tier 1 and Tier 2 accounts.
Remote • United States
- Full Time
- $100,000 – $118,000/year
- Min. 3 YOE
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Strategic pipeline development and account research to drive growth across Tier 1 and Tier 2 accounts.
Define and lead enterprise platform strategy across Building, Supervisor and Chat/Multichannel experiences to maximize ROI for enterprise clients.
Deploy conversational AI for enterprise clients and serve as primary technical liaison to deliver measurable ROI.
Deliver production-ready, reliable, and scalable infrastructure while defining technical standards and cloud best practices.
Own high-volume contract review, negotiate and drive deals forward across standard commercial agreements.
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Lead discovery sessions, educate partners, and deliver enablement programs to drive PolyAI solutions.
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Lead hands-on deployment of conversational AI systems for enterprise clients, ensuring production readiness and measurable ROI.
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Designing the customer experience of AI agents and ensuring effective, measurable conversational interactions.
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Leads and grows a multidisciplinary team focused on conversation design, tone, and context engineering for agent experiences.
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Lead large-scale customer service transformations with strategic delivery leadership and executive stakeholder management.