Director, Customer Success
Leads customer success strategy and teams to drive adoption, retention, and advocacy for enterprise customers.
Remote • United States
- Full Time
- $158,000 – $195,000/year
- Min. 10 YOE
Pindrop provides fraud and deepfake defense for contact centers and virtual meetings. Its platform authenticates recurring callers, detects AI impostors, and analyzes call metadata to reduce fraud losses in real time. Solutions cover IVR, meetings, and voice channels with multifactor authentication and threat monitoring.
See where Pindrop is hiring most heavily right now, which role groups stand out, and which openings were added most recently.
Open roles
15
Live openings on Kibo
Top role group
Engineering
7 matching jobs
Coverage
8 groups
Fresh hiring snapshot for Pindrop
The strongest hiring clusters right now, based on the company's current live openings.
7 open roles in this group.
Senior Voice Network Engineer
Remote • United States
Senior Production Support Engineer
Remote • United States
Senior Platform Product Manager
Remote • Ukraine
Senior Software Engineer
Remote • United States
Lead Marketing Web Engineer/Developer
Remote • United States
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Leads customer success strategy and teams to drive adoption, retention, and advocacy for enterprise customers.
Grow license revenue in assigned accounts and territory while managing relationships and executing strategic sales plans.
Lead real-time voice solutions for authentication, fraud prevention, and deepfake detection across SIP, VoIP, and cloud voice platforms.
Own the resolution of complex production issues, lead incident response for Sev1 events, and mentor engineers to improve system reliability.
Leads platform strategy for scalable APIs and data products; drives cross-functional alignment across GTM, engineering, and customers.