CB Talents AcademyItalian-speaking Customer Support Agent
Italian-speaking Customer Support Agent - CB Talents SP | Career Page (function(w,d,s,l,i){w[l]=w[l]||[];w[l].push({'gtm.start': new Date().getTime(),event:'gtm.js'});var f=d.getElementsByTagName(s)[0], j=d.createElement(s),dl=l!='dataLayer'?'&l='+l:'';j.async=true;j.src= 'https://www.googletagmanager.com/gtm.js?id='+i+dl;f.parentNode.insertBefore(j,f); })(window,document,'script','dataLayer','GTM-WNGRBS6'); .primary-color { color: #000080; } .bg-primary-color { background-color: #000080; } .btn-info, .btn-info:hover { background-color: #000080; } .btn-apply, .btn-apply:hover { background-color: #000080 !important; border-color: #000080 !important; } .search-form { width: fit-content; margin: 0px auto 20px; padding: 10px; width: 60%; } .select2-container { width: 100% !important; } .search-dropdown-options { position: absolute; margin: 5px -12px; width: calc(100% - 17px); border: 1px solid #cacaca; border-top: 0px; z-index: 1; background: #fff; max-height: 200px; overflow: auto; border-radius: 0px 0px 6px 6px; } .search-dropdown-options li { cursor: pointer; } .search-dropdown-options ul li:hover { background-color: #5897fb; color: white; } .search-dropdown-options label { width: calc(100% - 22px); font-size: 14px; } .search-dropdown-placeholder { font-size: 14px; margin: 3px; cursor: pointer; } .select2-container--default .select2-selection--single { height: 38px !important; } .select2-container--default .select2-selection--single { height: 38px !important; border: 1px solid #ced4da !important; } .select2-selection__arrow { height: 36px !important; } .select2-results__option { font-size: 14px; } .select2-selection__rendered { line-height: 38px !important; font-size: 14px; color: #969696; } .width-100 { width: 100%; } ::-webkit-input-placeholder { /* Chrome/Opera/Safari */ font-size: 14px; color: #969696; } ::-moz-placeholder { /* Firefox 19+ */ font-size: 14px; color: #969696; } :-ms-input-placeholder { /* IE 10+ */ font-size: 14px; color: #969696; } :-moz-placeholder { /* Firefox 18- */ font-size: 14px; color: #969696; } @media (max-width: 575px) { .search-form { width: 100%; } .display-4{ font-size: 2.5rem; } } .positions { font-size: 16px; color: #808080; } .serach_count { padding: 4px; } .empty-result { color: #808080; } .fa-chevron-right { padding: 0px 8px; }
Italian-speaking Customer Support Agent
Larissa, Greece
Apply for Position Or refer someone
Job Openings Italian-speaking Customer Support Agent
About the job Italian-speaking Customer Support Agent
Job Overview
We are currently seeking an Italian-speaking Customer Support Agent to assist customers with delivery services and shipment inquiries. This on-site role is based in Piraeus, Athens, Greece, offering the opportunity to work in an international team and develop strong customer service skills.
You will support customers through various communication channels while ensuring efficient and empathetic problem resolution.
Key Responsibilities
Communicate with customers through phone, email, and digital platforms.
Assist with package tracking and delivery requests.
Support customers with billing questions and claims processing.
Provide guidance on services and account setup.
Resolve issues while maintaining high service quality.
Keep detailed records of customer interactions.
Requirements
Native or C1 level Italian proficiency.
B2 level English skills.
Strong communication and interpersonal skills.
Good computer literacy and typing ability.
Ability to manage multiple customer inquiries simultaneously.
Customer service experience is considered an advantage.
Apply for Position
Or refer someone
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Job Overview
\nWe are currently seeking an Italian-speaking Customer Support Agent to assist customers with delivery services and shipment inquiries. This on-site role is based in Piraeus, Athens, Greece, offering the opportunity to work in an international team and develop strong customer service skills.
\nYou will support customers through various communication channels while ensuring efficient and empathetic problem resolution.
\nKey Responsibilities
\n- \n
- \n
Communicate with customers through phone, email, and digital platforms.
\n \n - \n
Assist with package tracking and delivery requests.
\n \n - \n
Support customers with billing questions and claims processing.
\n \n - \n
Provide guidance on services and account setup.
\n \n - \n
Resolve issues while maintaining high service quality.
\n \n - \n
Keep detailed records of customer interactions.
\n \n
Requirements
\n- \n
- \n
Native or C1 level Italian proficiency.
\n \n - \n
B2 level English skills.
\n \n - \n
Strong communication and interpersonal skills.
\n \n - \n
Good computer literacy and typing ability.
\n \n - \n
Ability to manage multiple customer inquiries simultaneously.
\n \n - \n
Customer service experience is considered an advantage.