CB Talents AcademyItalian-speaking Customer Service Agent
Italian-speaking Customer Service Agent - CB Talents SP | Career Page (function(w,d,s,l,i){w[l]=w[l]||[];w[l].push({'gtm.start': new Date().getTime(),event:'gtm.js'});var f=d.getElementsByTagName(s)[0], j=d.createElement(s),dl=l!='dataLayer'?'&l='+l:'';j.async=true;j.src= 'https://www.googletagmanager.com/gtm.js?id='+i+dl;f.parentNode.insertBefore(j,f); })(window,document,'script','dataLayer','GTM-WNGRBS6'); .primary-color { color: #000080; } .bg-primary-color { background-color: #000080; } .btn-info, .btn-info:hover { background-color: #000080; } .btn-apply, .btn-apply:hover { background-color: #000080 !important; border-color: #000080 !important; } .search-form { width: fit-content; margin: 0px auto 20px; padding: 10px; width: 60%; } .select2-container { width: 100% !important; } .search-dropdown-options { position: absolute; margin: 5px -12px; width: calc(100% - 17px); border: 1px solid #cacaca; border-top: 0px; z-index: 1; background: #fff; max-height: 200px; overflow: auto; border-radius: 0px 0px 6px 6px; } .search-dropdown-options li { cursor: pointer; } .search-dropdown-options ul li:hover { background-color: #5897fb; color: white; } .search-dropdown-options label { width: calc(100% - 22px); font-size: 14px; } .search-dropdown-placeholder { font-size: 14px; margin: 3px; cursor: pointer; } .select2-container--default .select2-selection--single { height: 38px !important; } .select2-container--default .select2-selection--single { height: 38px !important; border: 1px solid #ced4da !important; } .select2-selection__arrow { height: 36px !important; } .select2-results__option { font-size: 14px; } .select2-selection__rendered { line-height: 38px !important; font-size: 14px; color: #969696; } .width-100 { width: 100%; } ::-webkit-input-placeholder { /* Chrome/Opera/Safari */ font-size: 14px; color: #969696; } ::-moz-placeholder { /* Firefox 19+ */ font-size: 14px; color: #969696; } :-ms-input-placeholder { /* IE 10+ */ font-size: 14px; color: #969696; } :-moz-placeholder { /* Firefox 18- */ font-size: 14px; color: #969696; } @media (max-width: 575px) { .search-form { width: 100%; } .display-4{ font-size: 2.5rem; } } .positions { font-size: 16px; color: #808080; } .serach_count { padding: 4px; } .empty-result { color: #808080; } .fa-chevron-right { padding: 0px 8px; }
Italian-speaking Customer Service Agent
Athens, Attica, Greece
Apply for Position Or refer someone
Job Openings Italian-speaking Customer Service Agent
About the job Italian-speaking Customer Service Agent
Job Overview
We are seeking an Italian-speaking Customer Service Agent to join a customer support team in a dynamic international environment. This is an on-site role based in Piraeus, Athens, Greece, where you will assist customers with shipment inquiries, delivery updates, and service-related questions.
The role requires strong communication skills and a customer-focused approach to ensure efficient and professional service across all interactions.
Key Responsibilities
Respond to customer inquiries via phone and digital channels.
Assist customers with shipment tracking and delivery information.
Handle billing inquiries and payment-related questions.
Process claims and service requests according to internal procedures.
Provide support for system-related inquiries and account setup.
Resolve complaints and ensure a positive customer experience.
Escalate complex issues to relevant teams when required.
Maintain accurate documentation of customer interactions.
Requirements
Native or C1 level Italian language proficiency.
B2 level English proficiency.
Strong verbal and written communication skills.
Solid computer literacy and ability to navigate multiple systems.
Typing speed of 25 WPM with at least 85% accuracy.
Ability to multitask and work in a fast-paced environment.
Previous customer support experience is an advantage.
Apply for Position
Or refer someone
Share
- Line
- [ LinkedIn](https://www.linkedin.com/shareArticle?mini=true&url=https://www.careers-page.com/cb-talents/job/RYV44986&title=Italian-speaking Customer Service Agent)
- X (Formerly Twitter)
- [ Email](https://www.careers-page.com/cb-talentsmailto://?&subject=Job: Italian-speaking%20Customer%20Service%20Agent&body=Hi there,%0D%0A %0D%0A I would like to share with you this job:%0D%0A %0D%0A https://www.careers-page.com/cb-talents/job/RYV44986%0D%0A %0D%0A Best regards%0D%0A)
{"@context": "http://schema.org", "@type": "JobPosting", "hiringOrganization": {"@type": "Organization", "name": "CB Talents SP", "sameAs": "", "logo": "https://manatal-backend-public-assets.s3.amazonaws.com/media/career\_portal\_logo\_direct\_upload/c8123d96-6cae-4cbd-9a7e-94f8bae2237e\_Cover%20-%20Linkedin%20Banner%20-%20Social%20Media%20%E2%80%93%20Recruiter%20%281%29.png"}, "title": "Italian-speaking Customer Service Agent", "datePosted": "2026-03-11T08:40:18.680957+00:00", "description": "
Job Overview
\nWe are seeking an Italian-speaking Customer Service Agent to join a customer support team in a dynamic international environment. This is an on-site role based in Piraeus, Athens, Greece, where you will assist customers with shipment inquiries, delivery updates, and service-related questions.
\nThe role requires strong communication skills and a customer-focused approach to ensure efficient and professional service across all interactions.
\nKey Responsibilities
\n- \n
- \n
Respond to customer inquiries via phone and digital channels.
\n \n - \n
Assist customers with shipment tracking and delivery information.
\n \n - \n
Handle billing inquiries and payment-related questions.
\n \n - \n
Process claims and service requests according to internal procedures.
\n \n - \n
Provide support for system-related inquiries and account setup.
\n \n - \n
Resolve complaints and ensure a positive customer experience.
\n \n - \n
Escalate complex issues to relevant teams when required.
\n \n - \n
Maintain accurate documentation of customer interactions.
\n \n
Requirements
\n- \n
- \n
Native or C1 level Italian language proficiency.
\n \n - \n
B2 level English proficiency.
\n \n - \n
Strong verbal and written communication skills.
\n \n - \n
Solid computer literacy and ability to navigate multiple systems.
\n \n - \n
Typing speed of 25 WPM with at least 85% accuracy.
\n \n - \n
Ability to multitask and work in a fast-paced environment.
\n \n - \n
Previous customer support experience is an advantage.