Velenosi & Meredith ConsultingVelenosi & Meredith Consulting

Customer Support Representative (French-Speaking)

Added 4 days ago

Customer Service with French - Velenosi&Meredith | Career Page

Customer Service with French

Porto, Portugal

Apply for Position Or refer someone

Job Openings Customer Service with French

About the job Customer Service with French

Customer Support Representative (French-Speaking)
Location: Porto, Portugal 
Job Type: Onsite, Full-Time Position
Work schedule: Monday to Saturday in rotating shifts from 7 am to 7 pm

About the Role:

We're looking for a Customer Support Representative who is fluent in French to assist our customers across various channels. You'll be the first point of contact, helping users with subscriptions, billing, technical troubleshooting, and other inquiries.

Responsibilities:

  • Provide friendly and efficient customer support via email, chat, and phone.
  • Assist with subscription management, billing inquiries, and account issues.
  • Troubleshoot technical problems and guide customers to solutions.
  • Maintain detailed records of interactions and follow up where necessary.
  • Collaborate with internal teams to enhance the customer experience.

Requirements:

  • Fluent in French (written and spoken) + Good English skills.
  • Strong problem-solving skills and ability to multitask.
  • Excellent communication and interpersonal skills.
  • Tech-savvy with the ability to learn new systems quickly.
  • Only local candidates living near Porto will be considered.

What We Offer:

  • Competitive salary + performance-based bonuses.
  • Growth opportunities in a fast-paced, international environment.
  • Training and support to help you succeed.

Ready to join us? Apply now!

Apply for Position
Or refer someone

Share

Powered by Manatal