Real Time Analyst - UK Financial Collections (Quezon City) | Onsite

Start Date: 27-Mar

Type of Support: Voice

Work Arrangement: 100% Onsite (Quezon City)

Nature of the Account: UK Financial Customer Service

Shift Schedule | Rest Days: Shifting schedules, UK time

Educational Requirement:

Graduate of Bachelor's Degree

Work Experience:

1 to 2 years' work experience in workforce management in a contact center environment 2 to 4 years overall experience Good analytical skills Excellent in MS Excel & number crunching Experience with Workforce Management software (scheduling, performance tracking, reporting)