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Booking Reservation - Cantonese Speaking (Malaysia)

Added 5 days ago

Booking Reservation - Cantonese Speaking (Malaysia) - CB Talents SP | Career Page

Booking Reservation - Cantonese Speaking (Malaysia)

Kuala Lumpur, Malaysia

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Job Openings Booking Reservation - Cantonese Speaking (Malaysia)

About the job Booking Reservation - Cantonese Speaking (Malaysia)

We're looking for a Cantonese-Speaking Booking Reservation to join our growing international team in Malaysia. If you're detail-oriented, customer-focused, and thrive in a fast-paced environment, this role is for you.

Working Hours

  • Rotational shift (24/7)
  • Work Location: G-Tower, Kuala Lumpur

Key Responsibilities

  • Handle pre and post reservation inquiries by phone, e-mail and fax.
  • Handle customer requests by phone and e-mail.
  • Modify, change and/or cancel existing reservations.
  • Make outbound calls to hotels/guests to arrangement special requests.
  • Act as liaison between guest and hotel to resolve complaints.
  • Manage relationships with hotels by providing high levels of customer service and account management support.

What We're Looking For

  • Fluent in English & Cantonese
  • Fresh graduates are welcome to apply
  • Strong commercial understanding
  • Good problem-solving skills
  • Responsible and able to work independently
  • Customer-oriented attitude
  • Experience in customer care, internet, or hotel industry (preferred)

Why Join Us?
Be part of a diverse, international environment where your skills make a real impact. Grow your career while working alongside a supportive and energetic team.

Let's apply now by submitting your updated English CV!

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