Unthread

Unthread

5 open rolesLast updated April 28, 2026 at 11:04 AM UTC

Unthread is a SaaS helpdesk platform that provides Slack-native ticketing, knowledge management, and workflow automation for IT, HR, customer support, employee support, and RevOps teams. It automates ticket creation from Slack and other channels, uses agentic AI to deflect and route tickets, builds self-learning knowledge articles from conversations, and offers analytics on team performance and issue trends. It integrates with dozens of tools and supports private or shared knowledge bases across multiple teams within a single org.

https://unthread.io/

Hiring overview

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Open roles

5

Live openings on Kibo

Top role group

Engineering

3 matching jobs

Coverage

3 groups

Fresh hiring snapshot for Unthread

Popular role groups

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Engineering3
Customer Success1
Sales1

Engineering

3 open roles in this group.

Recent openings

A preview of the latest roles we have indexed. Use the jobs tab for the full live inventory.

  • Unthread    Unthread·2 months ago

    Customer Success Manager

    What We Do ---------- At Unthread, we’re solving an evolving, yet pervasive, challenge: support is broken .

    • Hybrid • New York, NY, USA
    • Min. 4 YOE
  • Unthread    Unthread·2 months ago

    Fullstack Engineer

    Fullstack Engineer ------------------ What We Do At Unthread, we’re solving an evolving, yet pervasive, challenge: support is broken.

    • Remote • New York, NY, USA
    • Full Time
    • $120,000 – $170,000/hour
    • Min. 2 YOE
  • Unthread    Unthread·2 months ago

    Senior Software Engineer

    Senior Software Engineer\n------------------------\n\n What We Do\n\nAt Unthread , we're solving an evolving, yet pervasive, challenge: support is broken.

    • Remote • United States
    • Full Time
    • $170,000 – $220,000/year
    • Min. 5 YOE
  • Unthread    Unthread·2 months ago

    Software Engineer Intern

    Software Engineer Intern at Unthread in NYC with hybrid in-office NoMad and Fridays remote; 12-week Summer 2026 internship offering hands-on full-stack experience with CTO/CEO access and program structure.

    • Remote • United States
    • Internship
  • Unthread    Unthread·2 months ago

    Founding Account Executive (AE)

    Founding Account Executive to build top-down sales motion

    • New York, NY, USA
    • Full Time
    • Min. 3 YOE