Customer Success Engineer, Battle Road
Seeks a Customer Success Engineer to deploy AtomEngine in live military environments, iterating features onsite with customers.
Remote • United States
- Full Time
- $135,000 – $185,000/year
- Min. 3 YOE
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Seeks a Customer Success Engineer to deploy AtomEngine in live military environments, iterating features onsite with customers.
Join Battle Road as a Customer Success Engineer: deploys AtomEngine in live military environments and guides adoption.
Owns reliability, scalability, and security of production systems with on-prem and AWS deployments.
Own the customer relationship from users to leaders, expanding Onebrief usage across workflows.
Design, operate, and evolve geospatial data pipelines for AtomEngine’s simulation runtime across scale and fidelity.
Own the entire customer relationship from users up to Generals/Admirals; expand product usage and renewal across Joint Force.
Lead complex, multi-sprint initiatives and set technical direction across user-facing and platform surfaces.
Lead cybersecurity compliance programs across FedRAMP, DoD RMF, and SOC2 while coordinating cross-functional teams to implement secure CI/CD and continuous monitoring.
Detail-oriented security engineer implementing enterprise tooling, baselines, and automation to enforce compliance and reduce drift.
Design AI-driven decision-making systems for a real-time strategy game using HTNs/GOAP/state machines to model enemy behavior.
Leads multi-stakeholder government and gaming programs, architecting an operating system for mission-critical simulations and real-time execution.
Leads customer relationships across military commands, driving adoption, renewals, and collaboration with product teams.
Architect Multi-Agent Systems and automated governance to enable agentic workflows and scalable AI-driven software platforms.
Senior software engineer owning full-stack features, leading multi-sprint initiatives and building across the stack with TypeScript/React/Node.
Design, build, deploy, and maintain cloud infrastructure in AWS including matchmaking, dedicated multiplayer servers, analytics, and more.
Owns reliability, scalability, and security of production platforms with on-prem and AWS deployments.
Own customer relationships from users to Generals; drive product adoption and renewals in a high-security military environment.
Own customer relationships from users to Generals; expand Onebrief usage across workflows and enable renewals.
Architect multi-agent systems, governance, memory, evaluation, and self-healing loops to produce agentic software outcomes.
Lead design and implementation of enterprise-grade AI systems powering mission-critical operations with scalable AI infrastructure.
Owns platform automation, security, and CI/CD to scale DoD‑class deployments across multi‑level environments.
Bring engineering expertise to deploy, configure, and troubleshoot AtomEngine in live military environments, explaining system behavior to officers and coaching adoption.
Lead customer engagements to drive Onebrief deployments and adoption for global military clients, coordinating with engineering and operations.
Turn complex data systems into usable insight by designing, building, and operating data pipelines, storage, and APIs for analytics, AI workflows.