Customer Success Manager (CA), Senior
Growth-oriented customer success leader driving renewals, expansions, and adoption for Esusu's financial-technology platform.
Remote • Canada
- Full Time
- CA$110,000–140,000/year
- Min. 5 YOE
Esusu is an economic mobility platform focused on credit building and housing access. It uses rent reporting and data insights to help renters build credit, improve financial stability, and access opportunities. The company aims to dismantle housing barriers and bridge the racial wealth gap.
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Growth-oriented customer success leader driving renewals, expansions, and adoption for Esusu's financial-technology platform.
Lead complex projects, architect long-term health of codebase, and drive AI-driven SDLC adoption.
Own renewals and expansion across a defined book of ~ 50-70 strategic accounts, consistently meeting or exceeding growth and revenue targets.
On-site coordinator providing resident support through employment readiness, training, and financial education to drive housing stability and financial growth for affordable housing residents.
Support Revenue Operations with admin tasks and reporting, coordinating with Sales, Finance, and partners to drive timely deal movements.