Customer Support Specialist L2
Deliver proactive customer support for live trips with real-time issue resolution and coordination across drivers and internal teams.
Remote • United States- Full Time
- $28,800/year
- Min. 2 YOE
CharterUP
20 open rolesLast updated May 1, 2026 at 6:55 AM UTC
All open jobs at CharterUP
Browse the full live job inventory for CharterUP. This page is focused on current openings, while the overview tab highlights role groups and hiring patterns.
20 open positions
Supply Specialist
Proactive operations professional managing trip assignment, vendor relations, and regional supply optimization across US markets.
- Remote • United States
- Full Time
- Min. 2 YOE
Customer Support Specialist- Bilingual (English/French)
Bilingual customer support specialist providing English/French assistance, live trip monitoring, and issue resolution for remote transportation operations.
- Remote • United States
- Full Time
- $27/hour
- Min. 1 YOE
Customer Support Specialist
Provide customer support and issue resolution across inquiries via email/phone, with weekend live-trip monitoring and escalations.
- Remote • United States
- Full Time
- $26,400/year
General Manager, Marketplace
Own Marketplace as a business unit, define product strategy, and drive growth, margin, and automation.
- Remote • United States
- Full Time
People Operations Manager
Build and scale scalable People Operations processes, automating workflows and SOPs to support the full employee lifecycle.
- Remote • United States
- Full Time
- Min. 5 YOE
Director of Operations & Vendor Compliance
Data-driven operations leader building dashboards and KPIs to drive vendor compliance and margin growth.
- Remote • United States
- Full Time
- $125,000 – $150,000/year
- Min. 8 YOE
Principal Recruiter
Strategic GTM recruiter leading senior and leadership searches, partnering with TA leadership to drive high-impact hiring outcomes.
- Remote • United States
- Full Time
- Min. 6 YOE
Senior Enterprise Business Development Lead
Develop disciplined account-entry strategies to generate high-value, multi-stakeholder enterprise opportunities and pipeline for shuttle programs.
- Remote • United States
- Full Time
- $125,000 – $225,000/year
- Min. 5 YOE
Enterprise Events Account Executive
Own Complex Enterprise Deals and drive multi-day event programs from prospecting to close.
- Remote • United States
- Full Time
- $110,000 – $220,000/year
- Min. 5 YOE
Staff Software Engineer - Full Stack
Leads design and delivery of high-quality software products, integrating AI-driven tooling to accelerate development and improve user experiences.
- Remote • United States
- Full Time
- $180,000 – $195,000/year
- Min. 8 YOE
Senior Software Engineer
Senior software engineer leads frontend and backend development with Vue/React on frontend and Java on backend, building scalable AWS-based systems.
- Remote • United States
- Full Time
- $140,000 – $155,000/year
- Min. 4 YOE
Senior Software Engineer
Senior software engineer designing dynamic pricing and marketplace systems with AI-assisted optimization and AWS-scale backend/frontend.
- Hybrid • Austin, TX, USA
- Full Time
- $170,000 – $180,000/year
- Min. 4 YOE
Principal Software Engineer
Lead infrastructure and AI-powered tooling to automate workflows, driving secure, scalable systems and cross-team efficiency.
- Hybrid • Austin, TX, USA
- Full Time
- $245,000 – $285,000/year
- Min. 12 YOE
Recruiter, GTM
Own GTM hiring across levels and build pipelines for sales roles including AEs and leadership.
- Remote • United States
- Full Time
- Min. 4 YOE
Senior Software Engineer – Backend
Design, build, and operate scalable backend services and APIs for mobile applications, leveraging AI-assisted tooling and collaboration with cross-functional teams.
Remote • Brazil- Full Time
- $72,000 – $84,000/year
- Min. 4 YOE
Senior Software Engineer - Frontend
Lead frontend-focused initiatives delivering scalable, high-performance web apps using modern frameworks and AI-assisted development.
- Remote • United States
- Full Time
- $160,000 – $170,000/year
- Min. 4 YOE
Head of People
Leads HR function to scale, builds processes, and ensures compliant, data-driven people practices.
- Remote • United States
- Full Time
- Min. 10 YOE
Revenue Operations Associate
Translate big picture revenue goals into actionable tooling, automation, and analysis outputs.
- Remote • United States
- Full Time
- $70,000 – $90,000/year
- Min. 3 YOE
Staff Software Engineer - Infrastructure
Lead scalable, secure infrastructure initiatives, with AI-assisted tooling and observability for reliability and efficiency.
- Remote • United States
- Full Time
- $225,000 – $235,000/year
- Min. 8 YOE