Customer Support Specialist L2
Deliver proactive customer support for live trips with real-time issue resolution and coordination across drivers and internal teams.
Remote • United States- Full Time
- $28,800/year
- Min. 2 YOE
CharterUP
20 open rolesLast updated May 1, 2026 at 6:55 AM UTC
CharterUP operates a technology-driven marketplace that connects customers with private bus charters and long-term transportation programs across the United States. It enables on-demand bus charters and corporate/campus shuttle services through a network of 600+ operators, 8,000+ buses, and 135+ cities, with 24/7 support.
Hiring overview
See where CharterUP is hiring most heavily right now, which role groups stand out, and which openings were added most recently.
Open roles
20
Live openings on Kibo
Top role group
Engineering
7 matching jobs
Coverage
8 groups
Fresh hiring snapshot for CharterUP
Popular role groups
The strongest hiring clusters right now, based on the company's current live openings.
Engineering7
Customer Success3
Design2
Operations2
Engineering
7 open roles in this group.
Recent openings
A preview of the latest roles we have indexed. Use the jobs tab for the full live inventory.
Supply Specialist
Proactive operations professional managing trip assignment, vendor relations, and regional supply optimization across US markets.
- Remote • United States
- Full Time
- Min. 2 YOE
Customer Support Specialist- Bilingual (English/French)
Bilingual customer support specialist providing English/French assistance, live trip monitoring, and issue resolution for remote transportation operations.
- Remote • United States
- Full Time
- $27/hour
- Min. 1 YOE
Customer Support Specialist
Provide customer support and issue resolution across inquiries via email/phone, with weekend live-trip monitoring and escalations.
- Remote • United States
- Full Time
- $26,400/year
General Manager, Marketplace
Own Marketplace as a business unit, define product strategy, and drive growth, margin, and automation.
- Remote • United States
- Full Time