Responsibilities and Duties:

• Customization and Configuration:

  • Customize and configure Microsoft Dynamics CRM to meet business requirements.

• Plugin Development:

  • Develop plugins to extend the functionality of Microsoft Dynamics CRM.

• Integration:

  • Integrate Microsoft Dynamics CRM with other business systems and applications.

• Workflow Development:

  • Design and implement workflows to automate business processes within Microsoft Dynamics CRM.

• User Training:

  • Provide training to end-users on Microsoft Dynamics CRM functionality.

• Troubleshooting:

  • Troubleshoot and resolve issues related to Microsoft Dynamics CRM.

• Data Migration:

  • Assist in data migration activities, ensuring accurate and seamless data transfer.

• Custom Reporting:

  • Develop custom reports using Microsoft Dynamics CRM reporting tools.

• Security Management:

  • Implement and manage security configurations within Microsoft Dynamics CRM.

• Upgrade and Patch Management:

  • Stay informed about updates and patches for Microsoft Dynamics CRM and apply them as needed.

• Documentation:

  • Create and maintain technical documentation related to Microsoft Dynamics CRM configurations and customizations.

Qualifications:

• Education:

  • Bachelors degree in Computer Science, Information Technology, or a related field.

• Experience:

  • Minimum of 2+ years of experience as a CRM Developer, with a focus on Microsoft Dynamics CRM.

• Technical Skills:

  • Proficiency in Microsoft Dynamics CRM customization and configuration.
  • Experience in plugin development, workflow development, and data migration.
  • Familiarity with Microsoft Dynamics CRM reporting tools.

• Integration:

  • Experience integrating Microsoft Dynamics CRM with other business systems.

• Communication:

  • Excellent communication skills with the ability to collaborate with both technical and non-technical stakeholders.

• Problem-Solving:

  • Strong problem-solving skills and the ability to troubleshoot technical issues.

• Adaptability:

  • Ability to adapt to changing project requirements and priorities.