Customer Service Representative - Croatian Speaker - Global People Sphere | Career Page

Global People Sphere

Customer Service Representative - Croatian Speaker

Athens, Greece

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Job Openings Customer Service Representative - Croatian Speaker

About the job Customer Service Representative - Croatian Speaker

Are you fluent in Croatian and English and excited by the idea of helping people explore the world with confidence? Join our vibrant, international team and become the friendly voice behind one of the worlds leading travel brands. If you love helping others and enjoy solving problems with empathy and ease, this role is for you.

What You' ll Do:

Every day, you´ll bring calm, clarity, and care to travelers across the globe. From guiding them through trip planning to resolving issues with understanding and efficiency, youll transform challenges into great experiences.

Your daily responsibilities include:

• Interacting with customers via calls, chats, and emails

• Researching to deliver accurate, timely, solution-focused support

• Offering expert guidance and reassurance in every conversation

• Collaborating with teammates and escalating cases when needed

What You Bring:

• Fluency in Croatian & English (spoken and written)

• A high school diploma or equivalent

• 6+ months of customer service experience (travel/hospitality a plus!)

• A naturally empathetic, positive, and solution-oriented mindset

• Confidence using computers and navigating multiple systems

• Residence in Greece

What You Can Expect:

• Supportive, inclusive, people-first leadership

• Clear paths for career development and continuous learning

• 25 days of paid annual leave to relax, recharge, and explore

• A competitive salary, performance bonuses, and benefits that may pleasantly surprise you

Why You´ll Love Working With Us:

We´ll set you up for success with world-class training, ongoing support, and a team that values your well-being just as much as your performance. We believe exceptional customer service starts with people who genuinely careand thats exactly the kind of person were excited to welcome.

Ready to Start Your Next Adventure?

Apply today and join a team where your passion for helping others turns everyday interactions into unforgettable travel experiences.

Apply for Position
Or refer someone

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