OpenMeterOpenMeter

Senior Technical Support Engineer

Added 2 months ago

Description

You will be working at a hectic and fast paced Startup as an engineer in the Technical Support Engineering (TSE) team. This team is responsible for assisting Kong customers in resolving complex technical issues in production and pre-production environments.

You will have the opportunity to work with your teammates and our customers to support many new, leading-edge technologies that solve real challenges. You will work to provide robust feedback and guidance to our Product and Engineering teams while being a voice for our customers. You want to make our customers and partners successful while strengthening their relationship with Kong. You can make a huge impact and have real ownership for the work you do.

Company

OpenMeter provides a self-service, usage-based billing platform with real-time metering for APIs and cloud-based products. It offers a flexible product catalog to model plans, credits, or commitments, SDKs for Node.js, Python, and Go, and integrations with CRM, tax, and payment providers (e.g., Stripe). It supports entitlements and quotas and enables sales teams to provision deals quickly. OpenMeter can be deployed as open-source software and also offers OpenMeter Cloud, including a free cloud option.

See more senior technical support engineer jobs