Automotive Luxury Brand Evaluator - Nashua, NH
Become a Luxury Automotive Experience Evaluator\n\nAs a Luxury Automotive Experience Evaluator, you’ll be invited to visit premium automotive showrooms and provide expert feedback on the customer journey. Your perspective, shaped by your familiarity with premium vehicles and elevated service expectations, helps global automotive brands refine and perfect their experience.\n\nWhat You’ll Do\n\n* Choose assignments that fit you – Select missions aligned with your interests, preferences, and profile.\n* Experience the showroom journey – Interact with product experts, explore the space, and evaluate service with a trained eye for luxury.\n* Observe every detail – Assess the ambiance, level of service, digital and in-store interactions, follow-up communications, and the complete customer journey.\n* Share honest, professional feedback – Submit your observations through structured questionnaires on our platform.\n\nHow to Apply:\n\nTo become an evaluator with us, follow these simple steps:\n\n1. Register on live.cxg.com and receive an email with your credentials.\n2. Log into our platform and tell us more about yourself. Once this is done, our team will verify your profile and contact you.\n3. Check the ‘welcome package’ and pass the general certification.\n4. You’re now ready! You are now available for assignments and can browse and apply for any opportunities that interest you.\n\nAbout CXG\n\nCXG partners with leading luxury brands in over 70 countries, supported by a global network of 80,000+ evaluators. With nearly two decades of expertise in luxury customer experience, we focus on elevating the standards of the world’s most prestigious brands.\n\nMust be 18 years of age or older.\nGood understanding of the automobile industry.\nPassionate about automobiles and improving customer service and retail environments.\nEnjoy interacting with people.\nHas a keen eye for discreetly observing and noting various aspects of your shopping experience.\nOwn a car and has a driving license.\nAbility to provide unbiased, honest feedback without personal biases and be prompt in filling out online surveys.\n\nThis is a freelance, project-based position\nFlexible working hours