Automotive Luxury Brand Evaluator - Austin, TX
CXGCXG

Automotive Luxury Brand Evaluator - Austin, TX

Become a Luxury Automotive Experience Evaluator

As a Luxury Automotive Experience Evaluator, you’ll be invited to visit premium automotive showrooms and provide expert feedback on the customer journey. Your perspective, shaped by your familiarity with premium vehicles and elevated service expectations, helps global automotive brands refine and perfect their experience.

What You’ll Do

  • Choose assignments that fit you – Select missions aligned with your interests, preferences, and profile.
  • Experience the showroom journey – Interact with product experts, explore the space, and evaluate service with a trained eye for luxury.
  • Observe every detail – Assess the ambiance, level of service, digital and in-store interactions, follow-up communications, and the complete customer journey.
  • Share honest, professional feedback – Submit your observations through structured questionnaires on our platform.

How to Apply:

To become an evaluator with us, follow these simple steps:

  1. Register on live.cxg.com and receive an email with your credentials.
  2. Log into our platform and tell us more about yourself. Once this is done, our team will verify your profile and contact you.
  3. Check the ‘welcome package’ and pass the general certification.
  4. You’re now ready! You are now available for assignments and can browse and apply for any opportunities that interest you.

Must be 18 years of age or older. Good understanding of the automobile industry. Passionate about automobiles and improving customer service and retail environments. Enjoy interacting with people. Has a keen eye for discreetly observing and noting various aspects of your shopping experience. Own a car and has a driving license. Ability to provide unbiased, honest feedback without personal biases and be prompt in filling out online surveys.

This is a freelance, project-based position. Flexible working hours