Commercial Business Manager

Description

• Coordinate commercial activities across multiple international studios, ensuring alignment on priorities, timelines, and performance targets 
• Own and support commercial performance tracking (revenue, KPIs, forecasting) across the portfolio 
• Act as the primary owner of Sidekick within the Commercial function 
• Rapidly drive adoption and standardisation of Sidekick across studios 
• Establish and run weekly processes (rather than monthly) to ensure Sidekick is consistently updated and reflects accurate, up-to-date data 
• Lead initiatives to improve and scale commercial processes, tools, and ways of working 
• Act as a key liaison and business partner to commercial and studio teams, improving communication and execution 
• Support or lead commercial planning cycles (e.g. forecasts, launch planning) within Sidekick 
• Identify and deliver on growth opportunities across audio services, titles, markets, and platforms 
• Work with studios to align audio production, services, and commercial priorities 
• Build and manage relationships with external partners (platform holders, publishers, agencies) where relevant 
• Develop business cases for new initiatives, launches, and partnerships 
• Design and deliver dashboards and reporting to provide clear commercial visibility (e.g. using Power BI) 
• Track expected vs actual gross margin ($ and %) at a project level, highlighting variances and risks 
• Improve and streamline the monthly close cycle, enabling faster and more accurate financial reporting to leadership 
• Ensure Accounting teams have timely and accurate information to record cost accruals each month 
• Work closely with IT to deliver key enhancements and fixes to Sidekick, ensuring critical business needs are met while effectively prioritising a broader backlog of improvements

 

Key Relationships 

• Finance teams, including: 
•  Shared Service team in India (vendor payments and customer billing) 
•  Accounting teams (ensuring accurate inter-company invoicing between studios and cost accruals) 
•  FP&A teams (monitoring performance, forecasting, and margin delivery) 
• IT teams (for Sidekick enhancements, fixes, and prioritisation of improvements) 
• Studio leadership and production teams 
• Central Commercial, Product, Marketing, and Finance stakeholders

 

Requirements

• 4–8+ years’ experience in roles such as commercial, operations, project management, or finance 

• Strong business partnering experience with commercial teams, supporting decision-making and performance delivery 

• Experience working across multiple stakeholders, teams, or regions 

• Background in gaming, digital entertainment, tech, or other relevant industries 

• Experience owning or managing internal tools, platforms, or systems (e.g. CRM, BI, internal tools) 

• Proven ability to drive process improvements and deliver change in fast-paced environments 

• Experience building dashboards and metrics; proficiency with Power BI or similar BI tools preferred 

• Highly organised with strong project management and operational skills 

• Strong communication and stakeholder management skills, with the ability to influence  

• Analytical mindset with the ability to translate data into action  

  Desirable 

• Experience in audio, games services, or external development/outsourcing models preferred 

• Understanding of audio pipelines, localisation, VO, or external development workflows 

• Experience working with distributed or international teams/studios 

• Experience driving adoption of internal tools or platforms across organisations 

• Exposure to live operations, monetisation, and lifecycle management 

• Financial modelling and forecasting experience

 

Benefits

• Work at the intersection of games, audio, and global production, supporting leading studios 
• High-impact role with clear ownership and immediate responsibility 
• Opportunity to shape and scale how Commercial operates across multiple studios 
• Work on a diverse portfolio in a fast-paced environment