About Valatam

We’re Valatam, a team that connects bilingual professionals from Latin America with global clients. Our people are our pride, and we’re thrilled to be certified as a Great Place to Work for the 2025-2026 period, proof that great work starts with great people.

About the Role

We are looking for a proactive and organized Junior Operations Assistant to support in coordinating projects and maintaining efficient workflows. This role is ideal for a detail-oriented individual looking to grow their career in operations and project support. This is a 100 % remote, full-time position (Monday – Friday, 8:00 am – 5:00 pm PST).

Key Responsibilities

Support internal and external stakeholders with daily service needs
Monitor company email and social platforms to redirect inquiries
Assist with the dispatching and tracking of service requests
Coordinate with customers to follow up on service satisfaction
Contact vendors to gather pricing and track pending orders
Perform data entry for invoicing and quoting with high accuracy
Help update and organize internal company systems
Gather and prepare information for internal reports
Provide administrative support to leadership as needed
Complete other entry-level operational tasks as assigned
Fluent English C1 or C2 and Spanish
1 to 2 years of experience in operations, logistics, or administrative support
Basic knowledge of Asana, Notion, Trello, or similar tools
Proficiency in Google Workspace and Microsoft Office
Strong communication and proactive problem-solving skills
Quiet home office with stable internet and a backup connection
Bachelor’s or Associate’s degree preferred

Our Core Values at Work

We live by ACTION (get things done), CARE (help others and do things right), OUTSTANDING (operate at the highest standards), DEPENDABLE (own every commitment), and ENERGY (bring positivity every day). You’ll thrive here if these values resonate with you.

What We Offer

Hourly rate equivalent to USD $696 – $1,044/month (experience-based).
Annual pay increments.
Discretionary client bonuses (80 % of clients award year-end bonuses).
7 U.S. federal holidays + 4 paid PTO days.
Monthly medical insurance stipend (after meeting eligibility criteria).
Birthday / Anniversary bonuses + Gym / Wellness allowance.
Unlimited online fitness classes + company events & Christmas celebrations.

IMPORTANT

We would like to inform you that during the first four months of employment, it is critical that candidates are available to work from the countries listed above and without any travel commitments. This is to ensure a smooth onboarding process and to allow new hires to fully focus on their roles and responsibilities.

If you have a trip already planned within the next four months, we kindly request that you apply for our positions after returning from your trip. We appreciate your understanding and look forward to considering your application once you are available to commit to the role.

Junior Operations Assistant - Afternoon Shift (Fully Remote)