The Mid-Market Sales Director is an individual contributor role. In this position, the individual creates, identifies, and closes sales. The Sales Director's primary responsibility is to acquire new customers and drive revenue. A successful Sales Director is a self-starting closer who can create a large pipeline of business within a short period of time.

We look for business athletes who are aggressive team players - hungry, nimble and intelligent - with the ability and willingness to close a mix of complex enterprise and more transactional deals.

Location: This role is hybrid. 3 days a week (M, W, TH) in our San Ramon, CA or San Francisco, CA office is required.

Key Responsibilities:

Create and drive revenue within a specified region or list of named accounts
Generate business opportunities through professional networking and cold-calling
Drive brand awareness, campaigns, and lead generation via networking, associations, etc.
Meet and exceed all quarterly and annual sales quotas
Own the sales cycle from lead generation to closure
Develop business plan and present the business plan during quarterly review sessions
Maintain account and opportunity forecasting within our internal forecasting system (SFDC)
Self-generate leads from a personal connections, referral partners, and regional networking events
Ensure 100% customer satisfaction and retention throughout the Implementation and Support experience

Key Qualifications:

7+ years of outside enterprise Contact Center software or CRM sales experience
Be able to work independently and as part of a team in a fast pace, rapid change environment
Experience selling at the C-level
Proven track record of sales excellence
A proven sales hunter and closer
Superior professional presence and business acumen

Preferred Qualifications:

Contact Center Software Sales in less than 1,000-seat space
Knowledge of territory or accounts assigned