OpenMeterOpenMeter

Senior Field Engineer

Added 6 days ago

What we are looking for:

  • 6+ years of relevant software development experience

  • Hands-on implementation experience with API gateway and/or API integrations in customer environments

  • Practical working knowledge of API’s, containers and micro-services

  • Proficient in Linux environments including Cloud and Development tooling

  • Experience with building and deploying software solutions using AI Coding Agents

  • Experience with application development and multiple programming languages required

  • Experience with major cloud providers such as GCP, AWS, and Azure preferred

  • Experience with Google Apigee or IBM API Connect & Data Power a plus

  • Passion and determination for technology and innovation

  • Strong organizational and change management skills with an ability to manage competing customer demands

  • Proven team player and solution builder who loves to work collaboratively in a fast-growing dynamic environment

  • Ability to occasionally travel to customers and Kong locations as needed

  • BS in Computer Science / B.A. or equivalent technical development experience

What you will be doing:

  • Helping customer(s) succeed with their automated legacy API gateway migrations. You will be responsible for designing & building solutions, addressing technical challenges and providing hands-on technical implementation assistance to our PS consultants and customer technical teams.

  • Engaging with customers on migration projects, guiding them through the installation and implementation of Kong solutions in their environment.

  • Leading customer discussions, driving outcome-based professional services and providing technical thought leadership on field solutions we develop and deploy.

  • Collaborating internally with our Product Engineering, Customer Success, and Sales teams to ensure our customers are getting the most value out of their Kong solutions.

  • Developing internal solutions & tools for the wider field organization to help us push our technical boundaries and improve our ability to deliver value to our subscribers.

  • Writing or editing technical documentation and knowledge base articles for the solutions you develop.

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