IT Support Manager (Onsite) | Las Piñas - TASQ Staffing Solutions | Career Page

IT Support Manager (Onsite) | Las Piñas

Las Piñas, Metro Manila, Philippines

Job Openings IT Support Manager (Onsite) | Las Piñas

Work Arrangement: 100% Onsite

Work Schedule: Shifting, no fixed weekends off, no guaranteed local holidays off, may be requested to go on OT as needed

Work Location: Las Piñas

Requirements:

Bachelor's Degree in ECE, Computer Engineering, Computer Science, Information Technology, or any IT/Computer-related course
At least 10 years of experience in the technology field of End User Computing, Systems, and Networking
Proficient in installing, configuring, maintaining, and repairing desktop and service desk equipment with confidence.
Well-versed in the specific IT needs essential for supporting dynamic call center operations.
Expert technical writer, adept at clearly documenting problems and innovative solutions.
Exceptional leadership abilities, with strong skills in supervision, people management, time management, and project coordination.
Fluent in English and flexible, thriving in environments with evolving work schedules.
Outstanding problem-solving skills combined with a customer-focused approach, excellent organization, unwavering commitment, decisive decision-making, and sharp analytical capabilities.

Key Responsibilities:

Propose innovative, cost-effective automation solutions to enhance business processes.
Manage hardware and software administration, stepping in with expert support whenever needed.
Act as the go-to escalation point for complex IT ServiceDesk issues assigned to IT Support.
Collaborate in planning and executing infrastructure upgrades, installations, and maintenance to ensure seamless operations.
Keep a precise and up-to-date inventory of all IT assets across multiple sites.
Lead performance reviews and provide mentorship to nurture the growth of less experienced team members.
Champion career development initiatives, fostering professional growth and sparking innovation within the team.
Engage actively in continuous learning and development opportunities beyond mandatory training sessions.

IT Support Manager (Onsite)