Description

Role Overview

We are looking for a highly organized, reliable, and proactive Accounts Receivable Specialist to manage the manual workflows behind our invoice collection service. This isn't just about sending emails; it’s about being the engine that ensures our customers' cash flow remains steady. You will handle the day-to-day "to-do" list of following up on unpaid invoices, navigating complex supplier portals, and maintaining up-to-date data in our systems.

As an early-stage startup, we move fast. We need someone who isn't afraid to speak up when something in our system looks broken.

Core Responsibilities

• Daily Workflow Management: Execute a daily task list of follow-ups for outstanding invoices via email, text, and Slack.
• Portal Management: Log into and navigate various supplier portals (e.g., Coupa, Ariba, Taulia) to upload invoices and check payment statuses.
• Information Retrieval: Use online resources and internal tools to track down missing contact information for accounts payable departments.
• Customer Communication: Provide professional, polite, and clear updates to our customers regarding their unpaid invoices.
• System Maintenance: Meticulously check off completed tasks and update our internal system with the latest notes and contact details.
• Process Feedback: Actively report bugs, bottlenecks, or inconsistencies you encounter in our workflow to the founding team.

Requirements

• Impeccable Reliability: You are someone who shows up every day and completes the queue without needing to be micro-managed.
• Written Communication: Excellent English skills. You can write emails that are professional yet firm, maintaining a positive relationship with our customers' customers.
• Attention to Detail: You treat every decimal point and invoice number as critical data. You hate leaving tasks "half-done."
• Speed & Efficiency: You are tech-savvy and can navigate multiple browser tabs, portals, and spreadsheets quickly.
• Trustworthiness: You will be handling sensitive financial information; a high level of integrity is non-negotiable.
• Willing to work US hours

Preferred Qualifications

• Previous experience working with Finance or Accounting teams.
• Direct experience in B2B Cash Collections.
• Familiarity with startup environments where processes are still being built.

Why Join Us?

You will be a vital part of our operations team. While this is a manual role today, your feedback will help us build the automation of tomorrow. We value honesty, hard work, and clear communication.