This is an incredible opportunity to deliver a customer service role in a professional and vibrant working environment in our studio located in Saifi Village, Beirut.

The job holder will also have an opportunity to grow opportunity to learn and grow.

Essential Duties & Responsibilities:

• Provide excellent customer service and advice to prospect or existing clients on services, products, and general health, with a positive and friendly attitude.

• Ensure that members have first-class experience every time they visit Flex Studio.

• Ensuring organization throughout the facility and overall cleanliness and hygiene, with special focus on entryway, front desk, waiting, and retail areas.

• Manage and oversee all aspects of answering phone-calls, client bookings, scheduling, taking appointments.

• Ensure client notes & accounts are kept up to date after every session, taking in client feedback and addressing any concerns through alerting the management/physiotherapists. • Maintain an effective client maintenance programme and client referral program.

• Perform key admin, office management and support tasks as needed.

• Promote Flex Studio's image and identity • Attend all meetings when requested • Welcoming and greeting clients warmly and professionally

• Ensure clients are comfortable, happy, and content with the services and overall experience at Flex • Promoting Flex Studio's image and identity •

Creating a lasting impression

• Performing an array of techniques to enhance client expectations and experience

• Provide excellent customer service and advice on services, products, and general health

Receptionist / Customer Service