Responsibilities: Lead and motivate the team: Provide direction, inspire a positive work environment, and foster open communication. Set goals and delegate tasks: Define team goals, connect the work to the organization's objectives, and assign responsibilities based on team members' skills and expertise. Monitor performance and provide feedback: Track team progress using key metrics, conduct performance evaluations, and offer constructive feedback and coaching to improve skill sets. Manage operations and resources: Oversee daily workflows, manage project progress, allocate resources, and ensure adherence to deadlines and company goals. Qualifications: 2 to 3 years of Team Lead/Assistant Manager experience preferrably under Insurance Account; Excellent communication skills; At least 2 years in college w/o back subjects.