Velenosi & Meredith ConsultingVelenosi & Meredith Consulting

Customer Service Representative (German-Speaking)

Customer Service Representative (German-Speaking) - Velenosi&Meredith | Career Page

Customer Service Representative (German-Speaking)

Lisbon, Portugal

Apply for Position Or refer someone

Job Openings Customer Service Representative (German-Speaking)

About the job Customer Service Representative (German-Speaking)

Start Date: March 20, 2025

About the Role:

We are looking for a German-speaking Customer Service Representative to join our dynamic team in Lisbon! If you have excellent communication skills and a passion for customer service, this is the perfect opportunity for you.

What Are Your Tasks:

  • Assist customers via phone, email, and chat in German.
  • Handle inquiries, provide solutions, and ensure customer satisfaction.
  • Collaborate with internal teams to resolve customer issues efficiently.
  • Maintain a professional and empathetic approach in all interactions.

Schedule & Working Conditions:

  • Monday to Friday: Rotating shifts between 06:00 and 22:00.
  • Weekends off Saturdays and Sundays are your days off!
  • Commute Support: We offer Uber reimbursement up to 25€ for early morning shifts starting at 06:00.

What We Offer:

Salary: Competitive package (to be disclosed during the interview).
Welcome Bonus Receive a 3000€ bonus upon joining.
Meal Allowance: 7.23€ per working day.
Transport Allowance: 20€ per month.
Health Insurance:

  • Available from Day 1 (small monthly contribution required).
  • Fully covered after 6 months of employment.

️ Relocation & Benefits for Lisbon Hires:

  • Flight Reimbursement: Up to 400€ (Economy class) after completing 6 months.
  • Accommodation Support: If relocating from outside Portugal, you can stay in a shared apartment for up to 12 months at 280/month (utilities included, deducted from your salary).

Who Were Looking For:

  • Fluent in German (written & spoken).
  • Good command of English for internal communication.
  • Customer-focused with strong problem-solving skills.
  • Eligible to work in Portugal with one of the following:

    • EU ID

    • Residence card

    • Manifestação de Interesse

    • **Visa (under consultation)

      **

If youre looking for a stable job with great benefits, apply now and join our Lisbon-based team!

Apply for Position
Or refer someone

Share

Powered by Manatal