The Opportunity

The Enterprise team at Axon focuses on helping large, complex organizations reimagine how technology can improve safety and operational efficiency at scale. As a results-driven Sales Engineer here, you’ll enjoy a fast-paced, evangelistic startup environment and the opportunity for autonomy, ownership, and influence. In this role, you’ll work on impactful opportunities, apply technical expertise to shape how our solutions are applied to cutting edge outcomes, directly influence product innovation, and have the freedom to confidently challenge assumptions in order to grow the business and our customers’ success.

Sales Engineer, Enterprise
Location: Remote (Canada)
Travel: Up to 50%
Reports to: Senior Director, Sales Engineering

Your Impact

Enterprise Technical Sales Success: own securing technical wins and influencing purchasing decisions by architecting solutions leveraging Axon’s ecosystem that deliver value in alignment with customers’ business and technical requirements
Strategic Technical Leadership: build deep relationships with executive and technical stakeholders as a trusted technical advisor throughout the Enterprise customer journey, from early discovery and solution design through executive alignment and deal closure
New Use Case Development: identify and architect high-value, industry-leading solutions by uncovering customers’ emerging operational needs and next-generation desired outcomes
Drive Customer-Based Product Innovation: deliver detailed, data-driven customer feedback and insights to influence product roadmap prioritization and market fit
Exceptional Cross-Functional Relationships: establish collaborative partnerships across Sales, Product, Engineering, Professional Services, and Customer Success to accelerate the business, mature processes, and foster strong teamwork
Elevated Team Excellence: strengthen team performance by documenting and sharing best practices and domain expertise, as well as continuously sharpening your craft

Profile of Success

Strategic Customer Leadership:

Strategic, customer-facing technical leader with 8+ years of experience excelling in complex Enterprise environments with multiple stakeholders and competing priorities
Discovery expert that deeply understands customers’ core challenges and objectives even if not explicitly stated, and translates them into scalable, outcome-driven solutions especially when pioneering ground breaking applications
Exceptional communicator exhibiting executive presence engaging with both senior decision-makers as well as technical stakeholders to deliver compelling narratives concisely and persuasively articulating a tailored value proposition

Experienced Technical Practitioner:

Cloud environments (AWS, Azure, GCP) and architectures
Integrating AI to deliver value
SaaS-based solutions
Working knowledge of networking fundamentals (TCP/IP, DNS, VLANs, firewalls, VPNs)
Familiarity with CCTV and video management systems, and access control technologies (e.g. Genetec, Milestone, Avigilon, Ocularis) is a plus
Education: Bachelor’s degree in Engineering, Computer Science, or a related field, or equivalent practical experience

Thought Leadership & Organizational Influence:

Constructive influencer who professionally challenges assumptions, both with customers and internally, and guides direction to strengthen customer and organizational outcomes
Highly autonomous operator comfortable with ambiguity who still remains deeply collaborative and aligned to team outcomes
Internal strategic partner with a proven record of establishing productive cross-functional relationships that streamline collaboration and eliminate organizational silos
Thought leader guided by strong ethics, grounded in humility, committed to accountability, and resilient for the duration of challenging circumstances

Enterprise Sales Engineer