PlataPlata

Product Manager Middle+/Senior [Collections]

Added 1 month ago

Description

We are looking for a Product Manager to lead the development and scaling of automated legal collections processes.

This role sits at the intersection of product, legal, data, and operations and focuses on building a high-impact product that directly drives recovery, cost efficiency, and scalability of legal operations.

You will own a critical product area end-to-end — from defining the vision and strategy to delivering measurable business outcomes across the full legal collections lifecycle.

Challenges that await you:

  • Own the product direction and roadmap for legal collections automation
  • Translate business and legal strategy into scalable product solutions
  • Design and launch end-to-end automated workflows across the legal lifecycle (case selection, document generation, filing, status tracking)
  • Drive improvements in key business metrics such as recovery rate, cost per case, and time-to-resolution
  • Build and iterate on decisioning logic using data, segmentation, and scoring models
  • Define success metrics and lead experimentation (A/B testing) to optimize performance
  • Work closely with Legal, Collections, Data Science, Engineering, and Operations to deliver solutions end-to-end
  • Own integrations with external partners (law firms, courts, vendors)
  • Ensure scalability and compliance of all product decisions

What makes you a great fit:

  • 4+ years of experience in Product Management
  • Experience owning a product area or key product initiatives end-to-end
  • Strong analytical mindset and ability to work with data to drive decisions
  • Experience building or improving workflow-based or operational products
  • Ability to translate complex business processes into product solutions
  • Experience working closely with engineering teams and understanding technical constraints
  • Strong stakeholder management and ability to drive alignment across functions
  • Experience working with product metrics and running experiments
  • Fluent in English (B2+)

Our ways of working:

  • Innovative Spirit: A commitment to creativity and groundbreaking solutions
  • Honest Feedback: valuing open, transparent communication
  • Supportive Team: a strong, collaborative community
  • Celebrating Achievements: recognizing our wins together
  • High-Tech Environment: a team full of smart and revolutionary people who date to challenge the status quo of incumbent finances

Our benefits:

  • Relocation support to one of our hubs — Mexico, Spain, Cyprus or Serbia — with assistance for the employee and their family

  • Flexible work from our office

  • Healthcare Coverage

  • Education Budget: Language lessons, professional training and certifications

  • Wellness Budget: Mental health and fitness activity reimbursements

  • Vacation policy: 20 days of annual leave and paid sick leave

Company

Plata Banco Plata is a Mexico-based digital banking institution offering Plata Card and Plata Credit. It operates as a fully digital bank, improving financial experiences with technology, simple, secure, and efficient services. Applications are via platacard.mx or the Banco Plata app, requiring RFC and INE, with 24/7 support nationwide.

See more product manager middle+/senior [collections] jobs in Mexico + remote