Description
We are looking for a Product Manager to lead the development and scaling of automated legal collections processes.
This role sits at the intersection of product, legal, data, and operations and focuses on building a high-impact product that directly drives recovery, cost efficiency, and scalability of legal operations.
You will own a critical product area end-to-end — from defining the vision and strategy to delivering measurable business outcomes across the full legal collections lifecycle.
Challenges that await you:
- Own the product direction and roadmap for legal collections automation
- Translate business and legal strategy into scalable product solutions
- Design and launch end-to-end automated workflows across the legal lifecycle (case selection, document generation, filing, status tracking)
- Drive improvements in key business metrics such as recovery rate, cost per case, and time-to-resolution
- Build and iterate on decisioning logic using data, segmentation, and scoring models
- Define success metrics and lead experimentation (A/B testing) to optimize performance
- Work closely with Legal, Collections, Data Science, Engineering, and Operations to deliver solutions end-to-end
- Own integrations with external partners (law firms, courts, vendors)
- Ensure scalability and compliance of all product decisions
What makes you a great fit:
- 4+ years of experience in Product Management
- Experience owning a product area or key product initiatives end-to-end
- Strong analytical mindset and ability to work with data to drive decisions
- Experience building or improving workflow-based or operational products
- Ability to translate complex business processes into product solutions
- Experience working closely with engineering teams and understanding technical constraints
- Strong stakeholder management and ability to drive alignment across functions
- Experience working with product metrics and running experiments
- Fluent in English (B2+)
Our ways of working:
- Innovative Spirit: A commitment to creativity and groundbreaking solutions
- Honest Feedback: valuing open, transparent communication
- Supportive Team: a strong, collaborative community
- Celebrating Achievements: recognizing our wins together
- High-Tech Environment: a team full of smart and revolutionary people who date to challenge the status quo of incumbent finances
Our benefits:
Relocation support to one of our hubs — Mexico, Spain, Cyprus or Serbia — with assistance for the employee and their family
Flexible work from our office
Healthcare Coverage
Education Budget: Language lessons, professional training and certifications
Wellness Budget: Mental health and fitness activity reimbursements
Vacation policy: 20 days of annual leave and paid sick leave
Company
Plata Banco Plata is a Mexico-based digital banking institution offering Plata Card and Plata Credit. It operates as a fully digital bank, improving financial experiences with technology, simple, secure, and efficient services. Applications are via platacard.mx or the Banco Plata app, requiring RFC and INE, with 24/7 support nationwide.
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