TASQ Staffing SolutionsProcess Trainer - Retirement Services (MOA Pasay)
Added 3 days agoProcess Trainer - Retirement Services (MOA Pasay) | Onsite - TASQ Staffing Solutions | Career Page
Process Trainer - Retirement Services (MOA Pasay) | Onsite
Pasay City, Metro Manila, Philippines
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Job Openings Process Trainer - Retirement Services (MOA Pasay) | Onsite
About the job Process Trainer - Retirement Services (MOA Pasay) | Onsite
Work Setup: Onsite (MOA Pasay)
Function: Training
Required Educational Attainment:
- With minimum of 2 years of College Education (no back subjects)
Required Experience:
- At least 1 year experience as a Process Trainer plus 2 years Retirement Services (required) preferably retirement services in the same role
Responsibilities:
- Training Delivery: Conduct new-hire training (nesting), refresher training, and process updates.
- Content Development: Create, update, and maintain training materials, SOPs, and quizzes based on evolving processes.
- Performance Evaluation: Monitor trainee performance, provide feedback, and report on training effectiveness (KPIs) to operations.
- Quality Assurance: Participate in calibrations and audits to ensure training aligns with quality standards.
- Mentorship: Guide employees through processes to ensure accuracy and reduce errors (e.g., in BPO or technical roles).
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