Financial Assistance Team Lead - UK Financial Collections (Quezon City) | Onsite

About the job: Financial Assistance Team Leader - UK Financial Collections (Quezon City) | Onsite

Start Date: 30-Mar

Type of Support: Voice

Work Arrangement: 100% Onsite (Quezon City)

Nature of the Account: UK Financial Customer Service

Shift Schedule | Rest Days: Shifting schedules, UK time

Educational Requirement:

Graduate of Bachelor's Degree

Work Experience:

4 to 5 years of relevant experience Leadership, compliance knowledge, and strong communication. Previous experience of providing effective one-to-one coaching to internal colleagues is highly desirable. Skilled in providing bespoke support to vulnerable customers. Proven track record in providing support to customers experiencing mortgage arrears. Demonstrated proficiency in undertaking complex financial support, litigation, and receivership activities.