GENERAL VIRTUAL ASSISTANT

Job Description:

• Respond to emails and phone calls

• Schedule meetings

• Manage a contact list

• Prepare customer spreadsheets and keep online records

• Organize client’s calendars

• Perform market research

• Create presentations, as assigned

• Address employees administrative queries

• Provide customer service as first point of contact

• Prioritize and organize tasks

• Monitoring Progress

• Meet client expectations and demands

• Identifying operation issues and suggesting possible improvements

• Preparing reports and analyzing data to assist management

• Assist in the formulation of targets for individuals and teams

• Prepare monthly/annual results and performance reports

• Perform other duties as assigned

Qualifications:

• At least 6 months experience in a relevant role like, Marketing, and Executive Secretary

• Experience as Virtual Assistant, Customer Service or BPO industry is an advantage

• Familiarity with current technologies, like desktop sharing, cloud services and CRMs

• Proficient in any of the following AI tools (ChatGPT, Sora, Midjourney, Lumen5, and other similar platforms)

• Knowledgeable in all social media platforms

• Experience with word-processing software and spreadsheets (e.g. MS Office)

• Knowledge of online calendars and scheduling (e.g. Google Calendar)

• Excellent on handling phone, email and instant messaging communication platforms

• Basic knowledge on creative output (e.g. Graphic, Video)

• Advance Computer Skills (Tech Savvy)

• Excellent time management skills

• Solid organizational skills

• Manages multiple projects effectively

• Handles distractions well

• Great focus and attention to detail

• Adaptable to new responsibilities

• Team player

Equipment requirement:

• Hardware: Laptop/Desktop (at least Core i3/Core i5 processor or any equivalent AMD processor) and 8 GB RAM)
• Headset: Computer headset with noise-cancelling feature
• Internet connection: Wired connection; minimum of 30 Mbps
• Software: Microsoft Office & PDF reader, Anydesk, Gdrive, Discord

So, why join us?

• Permanent work-from-home

• Full Time and Long Term Employment

• Basic Salary + Government mandated benefits, Health benefits, leaves, bonuses, and other incentives

• Salary will be based on: Skills, Attitude, Performance, Attendance

• Opportunity for regularization and promotion

• US and Canadian clients

• Shift: Graveyard Monday to Friday

• Skills Assessment: 5 days

WE LOOK FORWARD TO WORKING WITH YOU!

Compensation: PHP 15,200 to PHP 17,200 per month