Manager, Solutions Architect
AxonAxon

Manager, Solutions Architect

Your Impact

As a Manager, Solutions Architects, you’ll lead a team focused on delivering technical excellence in solution architecture across Axon’s Real-Time Operations (RTO) offerings. Partnering closely with the Sr. Manager and cross-functional teams, you'll implement and scale high-quality solution design processes while providing strategic support for mission-critical, customer-facing engagements.

You will spend approximately 80% of your time leading the team and managing project delivery across your group, and 20% supporting complex or unique client engagements with technical depth, particularly in emerging or highly integrated deployments. 

Location: Remote. 30% travel required. 
Must be within commutable distance to one of our Hub locations listed below
(Scottsdale AZ, Seattle Washington, Boston MA, Denver CO, Atlanta GA)
Direct Reports: 8 - 10 Solutions Architects

What You’ll Do

  • Lead and develop a team of Solutions Architects focused on law enforcement, campus, and corrections customers.
  • Provide technical and project guidance to team members and ensure consistent quality and productivity in solution delivery.
  • Coach and mentor team members, fostering a culture of innovation, learning, and accountability.
  • Analyze and review IT system architectures to scope and recommend technical solutions.
  • Partner with customers and internal stakeholders (sales, account management, product, engineering) to ensure successful project implementation and integration.
  • Participate in hiring and onboarding of new Solutions Architects.
  • Ensure timely and effective project execution aligned with Axon’s solution architecture standards.
  • Maintain responsibility for team performance, resource allocation, and stakeholder satisfaction.
  • Champion continuous process improvement in architecture, customer delivery, and team operations.

What You Bring

  • Bachelor’s degree or equivalent experience.
  • 4–6 years of experience in solution architecture or related technical leadership roles.
  • 1–3 years of direct supervisory or team leadership experience.
  • Expertise in solution architecture frameworks, cloud technologies, and systems integration.
  • Effective communication skills across technical and non-technical audiences, including clients.
  • Experience in project management and business process analysis.
  • Basic understanding of integration coding methodologies.
  • Experience in the public safety sector preferred (e.g., RMS/CAD implementations).
  • Must pass a Criminal Justice Information Services (CJIS) background check and maintain CJIS clearance

 

Benefits That Benefit You

  • Competitive salary and 401k with employer match
  • Discretionary paid time off
  • Paid parental leave for all
  • Medical, Dental, Vision plans
  • Fitness Programs
  • Emotional & Mental Wellness support
  • Learning & Development programs
  • And yes, we have snacks in our offices

Benefits listed herein may vary depending on the nature of your employment and the location where you work