FACE2FACE Training and Consultancy is a member of the Customer Experience Group, the synergy of five leading agencies offering together a framework that elevates customer experience. For more information, visit www.f2f.hk We are now looking for a Freelance Retail Trainer who has a great passion for premium and luxury brands. You will be reporting to the Managing Director for EMEAE/ USA and will be assigned to a prestigious leading brand in the market. Your responsibilities will include:

Prepare and execute retail workshops for clients assigned to you
Remain abreast with developments in the field of training and facilitation and recommend suitable approaches that can be adapted to the training needs of the Organisation
Gather feedback from trainees and trainers after each session
Operate with excellence to organize and meet all training schedules and coordination

Education

University Degree/ Diploma

Experience

At least 2 years’ relevant training experience
Ideally with background in Luxury and Premium brands (Fashion, Cosmetics, Skincare. Watches & Jewelry and Travel retail)

Key Skills

Excellent written and oral skills in English and Russian is a must
Strong communication and presentation skills
Values ownership
Leadership skills