Quality Assurance and Training Officer (Makati) | Onsite - TASQ Staffing Solutions | Career Page

Quality Assurance and Training Officer (Makati) | Onsite

Makati City, Metro Manila, Philippines

Job Openings Quality Assurance and Training Officer (Makati) | Onsite

Work Setup: Onsite (Makati)

Work Schedule: Monday to Friday (8am-5pm)

Responsibilities:

Implement and monitor the Laboratory QMS in compliance with ISO 15189, DOH LTO, and other relevant standards.
Lead internal audits, manage CAPA (Corrective and Preventive Actions), and support accreditation readiness (ISO/JCI).
Develop and deliver training programs and competency assessments for laboratory staff.
Coordinate EQA/PT programs and track performance and corrective actions.
Support incident investigations and risk management activities to ensure continuous improvement.
Prepare and submit QA dashboards, reports, and audit summaries to management.

Qualifications:

Education:

Experience / Knowledge:

3 to 5 years experience in a clinical laboratory, with at least 2 years in QA, compliance, or training.
Strong understanding of ISO 15189, DOH, and JCI requirements. Skills:
Skilled in audit management, document control, and staff development.
Excellent analytical, communication, and documentation skills.
Certifications in ISO 15189 Internal Auditing, Quality Management, or Training are an advantage.
Excellent communication, presentation, and interpersonal skills
Proficient in Microsoft Office and basic reporting tools

Traits:

Empathetic, professional, proactive, and results-oriented
Calm under pressure and able to manage fast-paced clinical environments
Passionate about service excellence, continuous improvement, and cross-functional collaboration