Our Mission: Why Lighthouse?

At Lighthouse, we’re on a mission to revolutionize commercial strategy as hospitality’s most powerful AI platform. We take the world's largest hotel data network and transform it into real-time intelligence that drives action. We don't just deliver insights; we empower businesses to make decisions that move revenue.

With $370M in Series C funding and over $100M in ARR, we are scaling at lightspeed. Our 850+ teammates across 35 countries aren't just building software—they are leveraging cutting-edge AI to help hoteliers be the first to act. Tens of thousands of hotels across 185 countries trust Lighthouse to execute their commercial strategy, including every one of the top 15 global chains and thousands of independent hotels that consistently outperform their markets. With Lighthouse AI, the intelligence gets deeper. Decisions get smarter. Actions get faster. We help hoteliers be first to act.

Lighthouse Values: Our guiding light

We are Lumineers. Our shared values keep us on a collaborative path fostering a cultural and customer centric environment

Pursuit of greatness: We’re innovators who care deeply about our customers’ success. Our team brings their best work, stays curious, and delivers excellence through attention to detail
Meaningful work matters: We make every moment count by knowing what to deliver, why it matters, and how it drives Lighthouse forward
Elevate each other: We don’t just work together - we grow together. What unites us is understanding each other as people and working toward shared goals

We’re more than just a workplace – we’re a community. Collaborative, fun, and deeply committed, we work hard together to revolutionize the hospitality sector. Are you ready to join us and shine brighter in the industry’s most exciting rocket-ship? 🚀

Job Details

💼 Finance Operations | Business Operations
📍 Belgium - Ghent
🕜 Full-Time/Hybrid

What you will do

Reporting to our Senior Manager of Finance Operations, you will step into the pivotal role of Finance Operations Process & Automation Lead. You will lead our FinOps Projects team, acting as the architect of a leaner, more automated financial operation. Your mission is to own the end-to-end Quote-to-Cash process, drive our AI automation strategy, and champion process quality across the business, ensuring our operations are as innovative as our products.

Where you will have impact

Lead, manage, and mentor the FinOps Projects team, fostering their professional growth and driving project success.
Own the end-to-end Quote-to-Cash (Q2C) process, leading initiatives to map, redesign, and improve process quality from start to finish.
Drive the FinOps automation roadmap, identifying opportunities and partnering with technical teams to build and implement AI-driven solutions.
Act as the voice of operational excellence, influencing upstream commercial decisions to prevent downstream complexity and ensure scalability.
Lead the integration of billing systems and processes from newly acquired companies, ensuring seamless absorption into Lighthouse operations.
Develop data-driven business cases and reporting to demonstrate the impact and ROI of automation and process improvement initiatives.
Champion and maintain high standards for process documentation, ensuring the reliability and scalability of our automated systems.

About our team

You'll be leading the FinOps Projects team, a crucial group at the intersection of finance and technology. As part of the wider Finance Operations team, we own the entire Quote-to-Cash lifecycle. Our mission is twofold: we drive major strategic projects like integrating new companies and building out our AI automation, while also ensuring the core business runs smoothly. We are a team of ambitious, analytical process-thinkers and supportive coaches, constantly seeking smarter ways to support Lighthouse's rapid growth.

What's in it for you?

Flexible working environment: Work from home or at one of our global offices.
Flexible time off: Autonomy to manage your work-life balance.
Collaborative team: High-bar, friendly, creative, and passionate colleagues.
Career development: Workshops, frameworks, tools, training, and processes to realize your full potential.
Impactful work: Shape products relied on by 85,000+ users worldwide.
Mobility options: Mobility budget or company car (based on your job category).
Competitive compensation: Proactively maintained to value your work.
Net allowance: to support home office related expenses.
Vouchers: lunch vouchers & eco vouchers.
Comprehensive health insurance: Extensive coverage for you and your dependents.
Pension funding: Group insurance to secure your future.
Referral bonuses: Earn rewards for bringing in new talent.

Who you are

Essential

Experience in Finance Operations, with deep, hands-on expertise in the full Quote-to-Cash (Q2C) lifecycle.
Proven experience in people management, with a passion for coaching, professional development, and performance management.
A demonstrated track record of leading process optimization and automation projects from conception to successful implementation.
Experience translating business needs into technical requirements and partnering effectively with engineering or automation teams.
Excellent stakeholder management and communication skills, with the ability to influence cross-functional partners and senior leadership.
A strategic, root-cause thinker who solves problems upstream rather than just managing downstream symptoms.
The ability to thrive in a fast-paced, ambiguous environment with strong prioritization skills.
An ambitious and proactive mindset, with a strong work ethic and a drive to deliver results in a dynamic, high-growth environment.

We welcome

Experience in a finance transformation or consulting role, with exposure to systems like Salesforce (CPQ/Billing), NetSuite, Kolleno, or Adyen.
A background working within a high-growth SaaS or technology company.
Direct experience with AI-driven automation projects in a finance context.

Diversity, equity, inclusion, and belonging

Thank you for considering a career with Lighthouse. We are committed to fostering a diverse and inclusive workplace that values equal opportunity for all. We welcome candidates from all backgrounds, regardless of age, gender, race, religion, sexual orientation, and disability. Our commitment to equality is part of our culture. If you require reasonable accommodation at any point during the application or interview process, please notify your recruiter.

Not ticking every box? No problem! We value diverse backgrounds and unique skill sets, and we encourage individuals from all walks of life to apply. If your experience looks a little different from what we've described, but you're passionate about what we do and are a quick learner, we'd love to hear from you!

Learn more about our careers and recruitment process | Our company and leadership team | Beware of recruitment scams