Client Onboarding and Implementation Associate
Oversees end-to-end client onboarding and implementation projects, coordinating cross-functional teams to meet milestones.
Remote • United States
- Full Time
- $60,000 – $80,000/year
- Min. 1 YOE
Browse the full live job inventory for Vetcove. This page is focused on current openings, while the overview tab highlights role groups and hiring patterns.
Oversees end-to-end client onboarding and implementation projects, coordinating cross-functional teams to meet milestones.
Drive product strategy, lead cross-functional initiatives, and define roadmaps for scalable SaaS platforms in veterinary care.
Drive clinic engagement and growth programs, delivering data-driven re-engagement and actionable insights.
Own end-to-end platform onboarding for veterinary clinics, guiding setup, data migrations, and configuration for long-term success.
Owns end-to-end feature development, builds React/React Native apps, and ships scalable web and mobile solutions for veterinary platforms.
Owns AI-driven marketing journeys and guardrails to drive clinics’ growth through scalable, automated customer experiences.
Develop, maintain, and grow relationships with key veterinary hospital consolidators and strategic partners to inform product roadmap.
Leads corporate accounts strategy, builds executive relationships, and drives account growth in veterinary hospital consolidators.
Lead integration of AI models into existing products, building evaluation frameworks and monitoring AI performance.
Design Engineer at Vetcove collaborates with design and engineering to implement React components and polished UI across desktop and mobile applications.
Lead CX team to scale onboarding, training, and processes, delivering consistent, high-quality customer experience.
Leads end-to-end design for core product areas, collaborating with PMs and engineers to ship thoughtful, scalable SaaS interfaces.
Lead lifecycle marketing efforts across the customer journey with a strong focus on e-commerce email performance.
Lead design, architecture, and delivery of complex product initiatives across web and mobile platforms.
Lead accounting operations, policy development, and financial reporting for a growth-stage startup in veterinary software.
Leads architecture and frontend strategy for large-scale React/React Native apps, delivering high-performance, accessible UI at scale.
Oversee sales tax compliance, support income tax organization, and assist with tax planning activities.
Accounting lead: manage monthly close, treasury, and reporting with documented processes and audit-ready controls.
Owns proactive outreach to veterinary clinics, strengthening relationships through phone, email, and video conferences.
Provide proactive chat and phone support to veterinary professionals, troubleshoot issues, and collaborate cross-functionally to improve the Vetcove platform.
Owns client relationships, analyzes accounts, and delivers performance updates and insights to stakeholders.
Provide proactive veterinary customer support via chat, email, and phone to guide purchase decisions and resolve issues.
Provide legal guidance throughout product lifecycle, including contracts, privacy, and terms, supporting product launches.