Field Operations Supervisor
Leading a field operations team to support autonomous deliveries and drive process improvements at scale.
- On-site • Location flexible
- Full Time
- $65,000 – $90,000/year
- Min. 2 YOE
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Leading a field operations team to support autonomous deliveries and drive process improvements at scale.
Assist robots in the field, perform light maintenance, and ensure safe, on-time deliveries and data documentation.
Perform field robot support, light maintenance, and incident documentation to ensure safe, on-time autonomous deliveries.
Partnerships ownership and growth across merchants and platforms to drive revenue and improve partner health.
Reliability-focused engineer to lead incident investigations, enhance runbooks, and strengthen system health across robotic and cloud operations.
Senior reliability operations engineer leads regional incident response, runbooks, and automation to ensure scalable, reliable robotic/cloud systems.
Reliability Operations Engineer role focusing on incident response, runbooks, and observability to improve system reliability.
Senior reliability lead for regional incident response, automation, and operability of robotic and cloud systems.
Lead, plan, and execute IT projects ensuring on-time delivery, scope adherence, and budget compliance.
Provide transactional legal leadership, implement AI-powered tools, and build scalable contract operations.
Senior embedded engineer drives hardware–firmware integration, board bring-up, and test infrastructure across designs.
Technical accounting leader researching and documenting complex GAAP matters, guiding SEC filings and SOX controls.
Maintain and troubleshoot robotic deliveries in field operations, capturing data to refine hardware and software.
Lead ML engineer to design and scale multimodal training systems for robotics, optimizing distributed training and data pipelines.
Protects delivery platform, infrastructure, and robotic systems through security architecture, tooling, and operational improvements.
Supports operational reliability of robotic and cloud systems with Tier 2 escalations and incident coordination.
Owns test strategies for hardware systems, builds automated test infrastructure, and drives reliability across compute, power, and motor controllers.
Coordinate daily deployments and optimize field operations to improve deployment efficiency and service uptime.
Data-driven role automates data flows, analyzes shipping times, and optimizes supply chain workflows.
Maintains field readiness, supports autonomous robots, and documents incidents to improve operations and safety.
Lead field ops team, coach performance, and align operations with engineering to scale autonomousrobot deliveries.
Lead Autonomy Data Flywheel roadmap and data pipelines for End-End AI and ML Ops impact.
Lead regional operations across Northern markets, manage 5–8 leaders, own P&L, ensure safety and reliability of autonomous delivery robot operations.
Lead community engagement initiatives, manage stakeholder relations, and represent Serve Robotics in public forums to support market expansion.