Business Operations Associate (Special Projects)
Strategic operational initiatives to drive growth and efficiency, including RFP automation and cross-functional project leadership.
Remote • United States
- Full Time
- Min. 2 YOE
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Strategic operational initiatives to drive growth and efficiency, including RFP automation and cross-functional project leadership.
Drive new and expansion business across government agencies and utilities with a scrappy, strategic approach.
Sell technical solutions to government and utilities, qualify opportunities, and deliver compelling technical content and proposals.
Owns customer engagements end-to-end, from scoping to production, building scalable deployment tooling.
Supports the CEO with in-person and virtual engagements, coordinating logistics, calendars, and travel across multiple offices.
Product strategy to optimize enrollment experiences and improve plan performance for PromisePay across utilities and government clients.
Strategic calendar, communications, and travel management to optimize CEO efficiency and decision support.
Drive new and expansion business across targeted government agencies and utilities with a strategic, scrappy approach.
Senior full-stack software engineer with frontend focus delivering scalable frontend systems and customer-facing web apps for public service workflows.
Own and improve operational systems, automate processes, and track metrics to drive efficiency and reduce manual work.
Provide bilingual call-center support in English and Spanish to help clients access Promise services and relief programs.
Leads design strategy and end-to-end experiences for multi-surface products in a fintech/government context.
Leads public-sector partnerships and BD to generate qualified pipeline across US government and utilities.
Build AI-powered tools and integrations for public agencies, delivering AI-enabled workflows that improve access to benefits.
Frontend-focused integration engineer bridging utilities with government partners to deploy payment and relief products.
Lead security strategy and delivery across cloud, code, and AI initiatives with GCP, Kubernetes, and Terraform.
Experiment & build ML models and LLMs for government use cases; apply AI to OCR, document parsing, and classification to improve public services.
Build and manage high-leverage public-sector partnerships to generate measurable pipeline and outcomes.
Leading security generalist responsible for setting strategy and shipping concrete improvements across security surface area.
Leads PromisePay's largest product line, driving growth, margins, and repayment outcomes in public-sector payment plans.
Build and scale Promise's marketing function from scratch to generate qualified pipeline for government and utilities buyers.
Build RevOps stack and AI-assisted GTM workflows to accelerate government and utility deals.
Leads federal government vertical with GTM, revenue targets, and cross-functional coordination.
Own outcomes across deployments, partnering with engineers to deliver measurable impact and renewal-ready value.