Product Support Specialist
Provide Level 1 customer support for Ottimate's AI-powered AP platform, collaborating with Level 2 mentors and expanding into other areas as needed.
Remote • Mexico
- Full Time
Ottimate offers an end-to-end, AI-driven AP automation platform for finance teams. It captures invoices from multiple formats with 98% accuracy (even handwritten), codes line items to the correct GL accounts, and matches them to POs, receipts, and cost files. The system analyzes spending patterns to flag anomalies and potential fraud, providing real-time alerts to help optimize cash flow. Integrated into approval workflows, Ottimate can also pay vendors from a central platform using preferred methods like vCard, ACH, or checks. This combination aims to shorten close cycles and reduce manual work.
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Provide Level 1 customer support for Ottimate's AI-powered AP platform, collaborating with Level 2 mentors and expanding into other areas as needed.
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