Customer Support Specialist (m/w/d)
Customer support role handling written inquiries, billing/tariff questions, and coordination with energy providers to improve service quality.
Remote • Germany
- Full Time
- Min. 1 YOE
Ostrom provides 100% green electricity with flexible pricing and a stress-free switching service. The Ostrom app lets customers monitor consumption, submit meter readings, charge electric vehicles, and control heat pumps. They offer three tariffs: SimplyFair (monthly cancel), SimplyFair12 (12-month price guarantee), and SimplyDynamic (hourly pricing).
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Customer Success
1 matching jobs
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Customer support role handling written inquiries, billing/tariff questions, and coordination with energy providers to improve service quality.
Design and build backend solutions from scratch and shape tech stack decisions for a scalable energy platform.