Head of Support, AMER & EMEA
Leads regional support strategy across AMER & EMEA, scaling multiple hubs and ensuring KPI attainment.
Remote • United States
- Full Time
- $220,000 – $260,000/year
- Min. 8 YOE
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Leads regional support strategy across AMER & EMEA, scaling multiple hubs and ensuring KPI attainment.
Lead a team of Commercial Account Executives, drive full cycle sales, and define sales strategy across Japan.
Leads commercial sales strategy and team execution to grow AMER revenue across new and existing customers.
Deliver white-glove support to enterprise customers by owning high-impact technical issues from intake to resolution.
Provide white-glove, dedicated account support to premium enterprise customers, acting as a technical advisor and point of escalation for complex support issues.
Lead end-to-end enterprise sales cycles for large, complex organizations, coordinating multi-team efforts.
Prospect and develop new potential accounts by educating contacts about how they can increase their team's collaboration, transparency, and productivity with Notion.
Owns full sales cycle for enterprise accounts, expands strategic customers, and closes high-value SaaS deals.
Drive pipeline, revenue and growth by closing strategic Notion accounts and expanding enterprise usage.
Oversees customer trust governance and collaboration across Security GRC, Sales, and Legal to support audits and responses without overpromising.
Proactively originate and close pipeline in Benelux, shaping sales motions and delivering product demos to enterprise customers.
Design and architect customer workspaces, including use case implementation and member management practices.
Leads AMER Recruiting Coordination team, builds high-performing organization, and optimizes candidate experience across interview stages.
Own the hands-on technical delivery of customer engagements, including deep technical discovery, requirements gathering, solution design, and end to end implementation.
Leads People operations, partnering with C-suite and managers to drive talent strategy and performance management.
Joining Notion's accounting team to manage general ledger, reconciliations and month-end close, enabling compliant financial reporting.
Drive pipeline contribution by planning multi-channel demand programmes across email and social for regional audiences.
Drive outbound prospecting, qualify and nurture opportunities, and build foundational processes for SaaS revenue growth.
Own chatbot intents and knowledge QA, architecture, and data-driven improvements for Notion’s AI support experiences.
Drive adoption, retention, and expansion for a product people love that solves real problems with Notion.
Educates contacts in Benelux on Notion to drive pipeline, revenue and expansion while shaping sales motions.
Security-focused engineer defining secure software lifecycle and threat modeling to protect Notion platform.
Prospect and develop new potential accounts in the Nordics, build pipeline and drive revenue growth for Notion.
Support executive-level understanding of key financial metrics, forecast accuracy, and high-profile strategic projects for CFO and leadership.