Connected Services Trainer
Trains dealership personnel on connected services, including OTP offerings, and drives adoption and sales across top 180 dealers.
On-site • Atlanta, GA, USA
- Full Time
- Min. 3 YOE
Browse the full live job inventory for MSX International. This page is focused on current openings, while the overview tab highlights role groups and hiring patterns.
Trains dealership personnel on connected services, including OTP offerings, and drives adoption and sales across top 180 dealers.
Coaches Ford dealerships in connected services, driving adoption, activations, and subscriptions for improved performance.
Swedish-speaking customer service agent handling after-sales inquiries with hybrid work after training.
Provide automotive technical support to dealer network, diagnosing complex issues and delivering repair instructions across workshops and dealerships.
Provide advanced technical, parts, and diagnostic support with a focus on root-cause analysis to dealers and workshops.
Trains dealership staff on connected services, OTP offerings, and activation processes to drive adoption and sales.
Coach dealership teams to adopt a new online service reservation platform and drive measurable improvements in technology usage.
Operational liaison between Ford and Ford Authorized Distributors ensuring distributor alignment, performance, and launch readiness for Ford Accessories growth.
Back office y atención al cliente con funciones administrativas, gestión de expedientes y CRM para contrato temporal.
Customer service representative handling OEM vehicle owner inquiries with 50% hybrid work arrangement in Barcelona.
German-speaking customer service agent providing after-sales support for OEM vehicle owners with hybrid on-site to remote transition.
Swedish-speaking customer service agent handling after-sales inquiries with emails focus; hybrid work after training.
Turn complex datasets into actionable insights; own end-to-end reporting and analytics for Buyback Prevention program.
Serve Hungarian-speaking customers, resolving OEM cases with hybrid on-site to remote work after training.
French-speaking customer service agent processing OEM inquiries with hybrid on-site then 50% remote.
Senior sales professional driving subscriber growth and new opportunities for Ford Pro telematics and fleet solutions in Norway.
Review warranty claims and assess eligibility through technical analysis and policy adherence to support dealer network processing.
Technical Helpdesk Engineer provides diagnostic support and case history analysis for automotive client network, coordinating with retailers and repairers.
Technical expert delivering retailer support in German with on-site and remote assistance in aftersales.
Technical expert delivering retailer support and warranty assessments for aftersales in automotive.
Provide technical support across automotive diagnostics for European dealers and workshops, with Dutch and English fluency and EV knowledge.
Warranty specialist with 3-5 years in automotive industry handling warranty claims and audits to ensure OEM compliance.
Market-focused analyst improving dealer performance through insights, Health Checks, and sustainment packets for the Central Region.
Coach and consult on CE improvements, deliver CE training, and support new tools across the Sales network.