Product Support Analyst
Provide expert support for LogicGate’s RiskCloud platform, troubleshooting product issues and guiding customers to successful adoption.
Remote • United States
- Full Time
- $55,000 – $67,000
- Min. 1 YOE
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Provide expert support for LogicGate’s RiskCloud platform, troubleshooting product issues and guiding customers to successful adoption.
Own the data-driven customer lifecycle strategy to maximize product adoption and reduce churn across multi-channel campaigns.
Own the Sales Development strategy, building scalable AI-driven pipeline for inbound and outbound accounts.
Gaining breadth of knowledge in LogicGate tech stack and AI tooling while collaborating with engineers to build reliable software.
Territory sales leadership generating new business pipelines and closing multi-year SaaS deals in large Emerging Enterprise accounts.
Lead a high-performing team building a Risk Cloud SaaS application for governance, risk, and compliance at scale.
Leads development and execution of channel/alliances strategy to drive partner-led and co-sell growth with global partners.
Leads product strategy, scales PM org, and delivers AI-powered GRC features across multi-product platform.
Lead end-to-end implementations in a pod-based structure, leveraging AI to reduce timelines and expand customer value.
Leads strategic sales team to drive enterprise revenue growth with multi-year deals and complex procurement.
Lead product marketing function to develop GTM strategies, messaging, and materials that differentiate LogicGate in GRC and drive adoption and growth.