ServiceNow Platform Advisor
Provide expert guidance on ServiceNow governance and service management strategies to support NIH/CIT and NIH ICOs.
Remote • Melbourne, FL, USA
- Full Time
- Min. 10 YOE
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Provide expert guidance on ServiceNow governance and service management strategies to support NIH/CIT and NIH ICOs.
Lead design, development, and implementation of ServiceNow solutions across CMDB, ITSM, SPM, and HRSD for federal clients.
Release management lead for ServiceNow deployments, driving schedules, risks, and documentation across NIH/HHS environments.
Lead IT/business analysis efforts, driving requirements and ITIL 4.0 best practices to optimize NIH/HHS IT systems.
Lead ServiceNow architecture design and implementation for HRSD, guiding cross-functional teams and integrations.
Lead and manage IT programs within NIH to ensure alignment with organizational goals and objectives.