Manager, Business Operations
Lead cross-functional operations initiatives, design scalable processes, and mentor teams to deliver durable impact across Headway’s organization.
- Remote
- Full Time
- $121,600 – $190,000
- Min. 7 YOE
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Lead cross-functional operations initiatives, design scalable processes, and mentor teams to deliver durable impact across Headway’s organization.
Lead clinical quality strategy, develop protocols, and scale professional practice evaluation programs across provider network to improve safety and outcomes.
Lead and grow engineering pods behind core provider experiences driving top-line outcomes and a scalable platform.
Build and maintain financial models to assess GTM investment efficiency; own budgeting and forecasting for GTM spend; analyze KPIs and funnel data to evaluate unit economics and channel performance.
Leads corporate, product, financial and internal storytelling to position Headway as a thought leader in mental health.
Architect and scale ML-enabled systems ensuring safe, high-quality care with real-time feedback across our payer network.
Senior Revenue Accountant focusing on ASC 606 revenue recognition, month-end close, and scalable processes across Finance, Legal, Product, and Engineering.
Operational and analytical horsepower accelerating health plan partnerships with national scope.
Owns partner success by developing strategies to engage clinicians, enabling scalable care partnerships.
Drive provider acquisition growth through data-driven search marketing strategies and product optimizations.
Lead marketing analytics strategy for patient acquisition, building scalable models and a metrics framework.
Support clinicians in growing private practices by offering insurance credentialing, billing, and practice-management tools to enable flexible telehealth delivery and patient access.
Lead and develop a revenue accounting team, drive ASC 606 compliant reporting, and implement scalable processes with automation across revenue domains.
Lead RevOps initiatives end to end, translate GTM strategy into scalable, rep-ready execution and AI-enabled insights.
Own capacity modeling to drive hiring plans, headcount strategy, and budgeting decisions with leadership.
Own SEM program end-to-end: architecture, keyword strategy, bidding, budgeting, and optimization across Google Ads and Microsoft Ads.
Own patient growth marketing across paid, lifecycle, and organic channels with martech and measurement systems.
Lead incrementality measurement and marketing analytics to guide growth strategy and investment decisions.
Leads measurement strategy for major product areas, defines success metrics, and drives cross-team analytical outcomes.
Lead FP&A at a high-growth startup to drive planning, analysis, and executive reporting that informs strategic decisions.
Leads growth-focused engineering initiatives to convert interest into action and scale provider acquisition.
Own and scale the paid acquisition engine across SEM, paid social, and other digital channels.
Lead ML-powered patient matching system and scale engineering org from 18 to 30+ engineers in a healthcare marketplace.
Provide psychiatric care and grow private practice with flexible telehealth options and Headway practice management tools.