Director, Support Services
Lead multi-tiered customer support, 24x7 operations, and AI-enabled improvements for mission-critical SaaS support.
Remote • United States
- Full Time
- $120,000 – $145,000/year
- Min. 6 YOE
GovWorx provides an AI-powered platform for emergency communications centers to automate tasks, guide calls, and improve training and hiring. Its CommsCoach suite includes QA, pre-hire assessments, training simulations, and real-time call guidance with translation. The platform unifies QA, simulations, reports, pre-hire tools, and on‑floor performance data.
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Open roles
11
Live openings on Kibo
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Engineering
5 matching jobs
Coverage
6 groups
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Lead multi-tiered customer support, 24x7 operations, and AI-enabled improvements for mission-critical SaaS support.
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