Last updated April 18, 2026 at 9:23 AM UTC
Genesys offers an AI-powered Experience Orchestration platform for enterprise customer experience, including Genesys Cloud and AI agents, to orchestrate human and AI workflows across channels.
Senior Solutions Consultant to join pre-sales team in SOLA region. Design AI-powered CX strategies and solutions, lead discovery sessions, and translate business challenges into AI-enabled customer experience transformations.
Senior consultant responsible for Genesys implementation across project lifecycle, including Requirements specification, Technical Design, Implementation and Integration, Test Plan and Testing.
Principal Engineer role at Genesys, focusing on backend/platform software for Agentic AI, with hybrid/remote options within Ireland.
Sr. Customer Success Manager to drive customer value realization and foster strong partnerships across the organization.
Senior Consultant, CX Advisory at Genesys (Remote U.S.-based with some travel)
Sr. End User Support Specialist – Mexico (remote)
Sr. Knowledge Management Specialist role at Genesys focusing on Knowledge Management & Service Desk Enablement to improve service desk performance, content quality, and knowledge-sharing initiatives in Chennai.
End User Support Specialist at Genesys
Account Director – North America
Principal WEM Consultant to design and implement Workforce Management strategies for enterprise organizations; focus on forecast, capacity planning, staffing, scheduling, and executive stakeholders; remote-friendly in Brazil.
Senior Software Engineer focusing on GRC within Genesys Cloud Product Security
Genesys is hiring for a Principal Data Analytics role to lead design, development, and delivery of Genesys App Foundry applications and solutions for the U.S. market, partnering across architecture, data, cloud, and AI disciplines to deliver market-ready, scalable solutions that enhance contact center performance and customer engagement.
Senior UX Designer open to hybrid from Galway office or remote within Ireland.
Expert Customer Success Manager responsible for strategic relationships across banking, telecommunications, and complex enterprise environments in Argentina, aligning CX strategy with business outcomes and driving adoption, retention, and expansion.
