Customer Success Manager/Lead
Own a portfolio of mid-market to enterprise customers; drive adoption, success conversations, and value realization while shaping onboarding and scale.
Remote • United States- Full Time
- Min. 5 YOE
Foundation
4 open rolesLast updated April 24, 2026 at 8:35 PM UTC
Foundation markets a white-labeled buyer-experience platform for homebuilders, delivering native mobile and web apps with an integrated customer portal. It combines CRM for leads and tasks, construction scheduling, and ERP for invoices and purchase orders, alongside automation and integrations to improve buyer satisfaction, team productivity, and sales conversion. Buyers and homeowners can track progress, access documents, submit warranty requests, and message the builder, while builders gain a central control panel for coordinating sales, closing, and operations. The platform emphasizes rapid deployment, targeting under-90-day launch, and is used by a portfolio of builders including Legend Homes, Betenbough Homes, MJC Companies, Eastbrook Homes, Trumark Homes, Thrive Companies, EYA, Bonadelle Neighborhoods, Y|O Development, and S&S Homes.
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Open roles
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Customer Success
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4 groups
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Customer Success1
Design1
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Customer Success
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Recent openings
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