Senior Machine Learning Scientist
Senior ML Scientist role focusing on building and shipping next-gen ML models for customer feedback with LLM-powered features.
- Full Time
- Min. 5 YOE
Chattermill provides an AI-powered platform for customer feedback analytics. It unifies feedback from surveys, reviews, support tickets, social channels and calls, analyzes it at scale, and surfaces granular insights. It links feedback to metrics like retention, NPS, CSAT and CES to inform CX and product decisions.
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Senior ML Scientist role focusing on building and shipping next-gen ML models for customer feedback with LLM-powered features.
Owns portfolio of Bronze and Silver customer accounts, driving adoption and growth-led renewals in a fast-moving AI environment.
Translate client business objectives into high-impact Chattermill use cases and deliver measurable business outcomes.